About the Team Object

A team groups together the people and resources needed to fulfill orders from a specific fulfillment center or service area. It can consist of drivers, dispatchers, vehicles, and orders. Teams are essential for managing logistics efficiently, ensuring that the right resources are assigned to each order, and fulfilling deliveries in a timely manner.

For example, a team might cover all orders and drivers associated with a particular store location or could focus on a specific type of delivery, such as refrigerated goods. The team structure allows dispatchers and drivers to coordinate their efforts within a defined scope, which is crucial for streamlining operations and meeting business goals.

Managing Teams

Use Bringg's API to manage teams:

You can also create teams directly in the Bringg Platform.

Assign a Team to an Order

You can assign a team to an order via API by including the team_id or team_external_id field in the Create Order (Task) payload.

Team Details

Field	Description	Validations and Notes
`address`* _string	The first line of the address associated with the team.	Required. Maximum 255 characters.
`address_second_line`* _string	The second line of the address associated with the team.
`contact_phone`* _string	The contact phone number for the team's dispatcher.	Required - Must be a valid phone number format
`country_code`* _string	The two-letter ISO country code of the team’s location.
`default_customer_id`* _int64	The default customer ID associated with this team.
`default_user_id`* _int64	The default user (driver) ID for this team.
`description`* _string	Additional details about the team.	Max length: 500 characters
`distance_pay_per_km`* _float	The cost per kilometer for the team.
`emergency_contact_name`* _string	Name of emergency contact (for use with the Rapid SOS application).
`emergency_contact_phone`* _string	Phone number of emergency contact (for use with the Rapid SOS application).
`external_id`* _string	Your external system's ID for the team.	Must be unique across teams
`extras`* _object	Internal use or additional configuration data.
`franchisee_id`* _int64	The Bringg ID for the related franchisee.
`geohash`* _string	The geohash of the team's address.
`home_area`* _object	An object containing home areas for the team.
`lat`* _float	The latitude of the team's location.	Auto-populated from address if omitted
`lng`* _float	The longitude of the team's location.	Auto-populated from address if omitted
`name`* _string	The name of the team, such as a store or service area.	Required - Max length: 255 characters
`parent_team_id`* _int64	The ID of the parent team associated with this team.
`printer_type`* _string	The type of printer used by the team (e.g., 3", A4).
`service_boroughs`* _{array of strings}	An array of boroughs serviced by the team.
`service_cities`* _{array of strings}	An array of cities serviced by the team.
`service_zipcodes`* _{array of strings}	An array of ZIP codes serviced by the team.
`time_zone`* _string	The time zone of the team.	Required - Valid time zone values only
`web_site`* _string	The website URL associated with the team.
`zipcode`* _string	The ZIP code of the team's location.

Response and Webhook Data

For more details about how different parameter types such as datetime are formatted and used in Bringg, read our Data Formatting article.

Parameter	Description
`success`* _boolean	Indicates whether the service completed successfully. false* - the service failed. true* - the service succeeded
`message`* _string	If an error occurred, a message indicating the error is included.
`rc`* _integer	If an error occurred, the return code is included.
`allow_access_to_all_open_tasks`* _boolean	Indicates whether drivers receive unassigned tasks. false - the drivers do not receive unassigned tasks. true - the drivers do receive unassigned tasks.
`address`* _string	The first line of the address associated with the team.
`address_second_line`* _string	The second line of the address associated with the team. e.g. "1st floor", "Apartment 5a".
`beacon_ids`* _{array of strings}	An array of beacon IDs associated with the team.
`city`* _string	The city where the team is located.
`contact_phone`* _string	The contact phone number associated with this team.
`country_code`* _string	The two-letter ISO country code of the team’s location.
`created_at`* _datetime	The timestamp when the user was created. This is in UTC and the format is "%Y-%m-%dT%H:%M:%S%z".
`default_customer_id`* _int64	The default customer ID for the team.
`default_task_configuration_id`* _int64
`default_user_id`* _int64	The default user (driver) ID for the team.
`delete_at`* _datetime	The timestamp when the team was deleted.
`description`* _string	Additional details about the team.
`distance_pay_per_km`* _float	The cost per kilometer for the team.
`emergency_contact_name`* _string	Name of emergency contact (for use with the Rapid SOS application).
`emergency_contact_phone`* _string	Phone number of emergency contact (for use with the Rapid SOS application).
`external_id`* _string	Your system's ID for the team.
`extra`* _object	Internal use.
`extras`* _object	Internal use.
`franchisee_id`* _int64	The Bringg ID for the related franchisee.
`geohash`* _string	The geohash (public domain geocoding system hash) of this team.
`home_area`* _object	An object containing the home area for this team.
`id`* _int64	The unique identifier of the team.
`lat`* _float	The geoposition latitude of the team's address.
`lng`* _float	The geoposition longitude of the team's address.
`merchant_id`* _int32	The ID of the merchant to which the team belongs.
`name`* _string	The name of the team, such as a store or area.
`parent_team_id`* _int64	The ID of the parent team associated with this team.
`printer_type`* _string	The type of printer used to print receipts. The values are: 3" A4
`required_coc_type`* _string	The required chain of custody type. The values include: 0* - weak 1* - strong 2* - none 3* - unload
`service_boroughs`* _{array of strings}	An array of boroughs serviced by the team.
`service_cities`* _{array of strings}	An array of cities serviced by the team.
`service_zipcodes`* _{array of strings}	An array of ZIP codes serviced by the team.
`state`* _string	The state where the team is located.
`street`* _string	The street where the team is located.
`task_invoice_template_name`* _string
`team_type`* _string
`time_zone`* _string	The time zone of the team.
`updated_at`* _datetime	The last date and time this team was updated. This is in UTC and the format is "%Y-%m-%dT%H:%M:%S%z".
`web_site`* _string	The website URL associated with the team.
`zipcode`* _string	The ZIP code of the team's location.