The Team object is included in the Create and Update team API requests, and can also be included in various webhooks.
About the Team Object
A team groups together the people and resources needed to fulfill orders from a specific fulfillment center or service area. It can consist of drivers, dispatchers, vehicles, and orders. Teams are essential for managing logistics efficiently, ensuring that the right resources are assigned to each order, and fulfilling deliveries in a timely manner.
For example, a team might cover all orders and drivers associated with a particular store location or could focus on a specific type of delivery, such as refrigerated goods. The team structure allows dispatchers and drivers to coordinate their efforts within a defined scope, which is crucial for streamlining operations and meeting business goals.
Managing Teams
Use Bringg's API to manage teams:
You can also create teams directly in the Bringg Platform.
Assign a Team to an Order
You can assign a team to an order via API by including the team_id
or team_external_id
field in the Create Order (Task) payload.
Team Details
Field | Description | Validations and Notes |
---|---|---|
* | The first line of the address associated with the team. |
|
* | The second line of the address associated with the team. | |
* | The contact phone number for the team's dispatcher. |
|
* | The two-letter ISO country code of the team’s location. | |
* | The default customer ID associated with this team. | |
* | The default user (driver) ID for this team. | |
* | Additional details about the team. |
|
* | The cost per kilometer for the team. | |
* | Name of emergency contact (for use with the Rapid SOS application). | |
* | Phone number of emergency contact (for use with the Rapid SOS application). | |
* | Your external system's ID for the team. |
|
* | Internal use or additional configuration data. | |
* | The Bringg ID for the related franchisee. | |
* | The geohash of the team's address. | |
* | An object containing home areas for the team. | |
* | The latitude of the team's location. |
|
* | The longitude of the team's location. |
|
* | The name of the team, such as a store or service area. |
|
* | The ID of the parent team associated with this team. | |
* | The type of printer used by the team (e.g., 3", A4). | |
* | An array of boroughs serviced by the team. | |
* | An array of cities serviced by the team. | |
* | An array of ZIP codes serviced by the team. | |
* | The time zone of the team. |
|
* | The website URL associated with the team. | |
* | The ZIP code of the team's location. |
Response and Webhook Data
For more details about how different parameter types such as datetime
are formatted and used in Bringg, read our Data Formatting article.
Parameter | Description |
---|---|
* | Indicates whether the service completed successfully.
|
* | If an error occurred, a message indicating the error is included. |
* | If an error occurred, the return code is included. |
* | Indicates whether drivers receive unassigned tasks. false - the drivers do not receive unassigned tasks. |
* | The first line of the address associated with the team. |
* | The second line of the address associated with the team. e.g. "1st floor", "Apartment 5a". |
* | An array of beacon IDs associated with the team. |
* | The city where the team is located. |
* | The contact phone number associated with this team. |
* | The two-letter ISO country code of the team’s location. |
* | The timestamp when the user was created. This is in UTC and the format is "%Y-%m-%dT%H:%M:%S%z". |
* | The default customer ID for the team. |
* | |
* | The default user (driver) ID for the team. |
* | The timestamp when the team was deleted. |
* | Additional details about the team. |
* | The cost per kilometer for the team. |
* | Name of emergency contact (for use with the Rapid SOS application). |
* | Phone number of emergency contact (for use with the Rapid SOS application). |
* | Your system's ID for the team. |
* | Internal use. |
* | Internal use. |
* | The Bringg ID for the related franchisee. |
* | The geohash (public domain geocoding system hash) of this team. |
* | An object containing the home area for this team. |
* | The unique identifier of the team. |
* | The geoposition latitude of the team's address. |
* | The geoposition longitude of the team's address. |
* | The ID of the merchant to which the team belongs. |
* | The name of the team, such as a store or area. |
* | The ID of the parent team associated with this team. |
* | The type of printer used to print receipts. The values are: |
* | The required chain of custody type. The values include:
|
* | An array of boroughs serviced by the team. |
* | An array of cities serviced by the team. |
* | An array of ZIP codes serviced by the team. |
* | The state where the team is located. |
* | The street where the team is located. |
* | |
* | |
* | The time zone of the team. |
* | The last date and time this team was updated. This is in UTC and the format is "%Y-%m-%dT%H:%M:%S%z". |
* | The website URL associated with the team. |
* | The ZIP code of the team's location. |