| Webhook | Trigger Event |
|---|---|
| Shipment created | A new shipment has been created in Delivery Hub. Status: New |
| Shipment ready to ship | A carrier has been booked for this shipment. Status: Ready to Ship |
| Shipment picked up | The carrier has picked up the shipment. Status: Picked Up |
| Shipment in transit | The shipment is on its journey to the customer. Status: In Transit |
| Shipment out for delivery | The shipment is with a driver and is scheduled to be delivered on the same day. Status: Out for Delivery |
| Shipment delivered | The shipment has been delivered to the customer's address. Status: Delivered |
| Shipment exception | There is a delay or other problem with the shipment. Carriers usually include more details, which are included as a description in this webhook. Status: Exception |
| (Coming soon) Shipment rejected by carrier | - The manually assigned carrier has rejected the shipment. - When Shipping Rules are active and the shipment meets the conditions for a rule: all carriers listed as options have rejected the shipment. |